Returns Center

How it Works

Select the items to return or exchange

Get a refund confirmation

Send back the returned product within 7 days, using pre-paid shipping label

Common Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

When we receive your returned item at our warehouse, you will be refunded back to your original form of payment. 

Note: you may receive Instant Credit immediately upon requesting your return. This can be used on our site like a gift card. The amount you use will be deducted from your refund.  If you don't use your Instant Credit, the entire refund amount will be credited to your original payment method once the returned product is received.

What items are returnable?

  • Items purchased from vimvigr.com in the last 30 days.

What items are non-refundable?

  • Items marked as final sale.
  • Gift cards
  • Free gifts or promotional items
  • Products purchased from our retail partners
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